Privacy policy

1. Introduction

This Privacy Policy describes how users’ personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and other applicable legislation.

This is a general policy, adaptable to different websites. It is recommended to integrate it with specific information according to the needs of the site where it will be applied.


2. Data Controller

The Data Controller is the individual or legal entity who determines the purposes and means of processing personal data. The Data Controller’s contact details must be provided in the “Contact” section of the website.

For any request regarding the processing of personal data, users may contact the Controller using the official contact details provided.


3. Types of Data Collected

The website may collect the following categories of personal data:

  • Identification data: First name, last name, email address, phone number.

  • Login data: Username, password, universally unique identifier (UUID).

  • Usage data: IP address, device information, browser type, browsing data (visited pages, visit duration, referrer).

  • Location data: If the user has consented to geolocation.

  • Cookies and tracking tools: Data collected for analytics and personalization purposes.

All data is processed in compliance with applicable laws and solely for the purposes stated in this policy.


4. Purpose and Legal Basis of Processing

Personal data is processed for the following purposes and on the following legal bases:

PurposeLegal Basis
Provision of the requested servicesPerformance of a contract
Communications and customer supportUser’s consent
Compliance with legal obligationsLegal obligation
Security and fraud preventionLegitimate interest
Statistical analysis and service improvementLegitimate interest
Marketing and profiling (if applicable)User’s consent

Users may withdraw their consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.


5. Data Processing Methods and Security

Data is processed using electronic and telematic tools, with appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction.

In addition to the Controller, data may be accessed by authorized individuals (administrative, technical, or legal personnel) and third-party service providers, designated as Data Processors.


6. Data Retention

Personal data is retained for the time strictly necessary to fulfill the purposes for which it was collected, in accordance with the following criteria:

  • Data collected for legal obligations: Retained for the period required by law.

  • Data processed for contractual purposes: Retained until the termination of the contract.

  • Data based on consent: Retained until consent is withdrawn.

  • Browsing data: Retained for the time strictly necessary for statistical analysis and website security.

Once retention periods have expired, the data will be deleted or irreversibly anonymized.


7. Data Sharing and Transfers

Personal data is not disseminated but may be shared with:

  • Third-party service providers (hosting, analytics, customer support, payment services);

  • Public authorities if required by law;

  • Affiliated companies or business partners, with the user’s prior consent.

If data is transferred outside the European Union, the transfer will be carried out in accordance with the GDPR, using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.


8. User Rights

Users have the right to:

  • Access their personal data;

  • Request rectification of inaccurate or incomplete data;

  • Request deletion of their personal data (right to be forgotten);

  • Restrict processing under certain conditions;

  • Object to processing based on the Controller’s legitimate interest;

  • Request data portability to another controller;

  • Withdraw consent at any time;

  • Lodge a complaint with the competent Data Protection Authority.

To exercise these rights, users may contact the Data Controller using the contact details provided in the “Contact” section of the website.


9. Cookies and Tracking Tools

This website uses cookies and tracking tools to enhance the user experience and analyze traffic. Users may refer to the Cookie Policy for further details and manage their preferences via the cookie consent banner.


10. Changes to the Privacy Policy

The Controller reserves the right to modify this Privacy Policy at any time. Users will be notified of any updates via a notice on the website.

Last update: 05-05-2025.